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Frequently Asked Questions

Find answers to common questions about our mentoring services.

M4Youth is a youth mentoring platform that connects young people aged 12-21 with verified, DBS-checked mentors for personal development, academic support, career guidance, and more. We offer both 1-on-1 sessions and group workshops.

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Frequently Asked Questions

What is M4Youth?

How do I get started?

Is there a minimum age requirement?

How do I book a session?

Can I reschedule or cancel a session?

How long are the sessions?

What payment methods do you accept?

Are there any free options?

What is your refund policy?

How are mentors vetted?

Can I request a specific mentor?

What if my mentor isn't a good fit?

How do I refer a young person for mentoring?

Is mentoring safe for young people?

Can parents monitor sessions?

How do I report a concern?

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